How to Order

Ordering from Nuryadi Fitness is designed to be clear, secure, and straightforward. This page explains how customers can place an order on nuryadifitness.com, review product details, enter shipping information, choose a payment method, and receive order confirmation.

Customers should review all product information, pricing, shipping charges, return conditions, warranty information, and the final order total before completing checkout.

Website Currency

All prices displayed on nuryadifitness.com are shown in United States Dollar (USD) unless otherwise stated.

If your card, bank account, or PayPal account uses a currency other than USD, your payment provider, card issuer, or bank may convert the final amount using its own exchange rate. Currency conversion fees, foreign transaction fees, or bank charges are determined by your payment provider and are not controlled by Nuryadi Fitness.

Step-by-Step Ordering Guide

1. Browse Products

Browse our product catalog and select the item you wish to purchase. Please review the product name, description, specifications, images, price, availability, shipping information, return information, and warranty details where available.

If you need clarification about a product before ordering, please contact us at [email protected].

2. Add Product to Cart

Click the Add to Cart button on the product page to add the item to your shopping cart. You may continue shopping or proceed to checkout when you are ready.

3. Review Your Cart

Before checkout, please review your cart carefully. At this stage, you can check:

Selected products
Product quantities
Product prices
Subtotal
Estimated shipping information where available

Customers are responsible for reviewing the cart before placing an order.

4. Enter Billing and Shipping Information

During checkout, please provide complete and accurate billing and shipping information. This may include:

Full name
Email address
Phone number
Billing address
Shipping address
City or region
State or province where applicable
Postal code
Country

Customers are responsible for ensuring that all shipping information entered at checkout is correct and complete. Incorrect or incomplete shipping information may cause delivery delays, returned shipments, failed delivery attempts, or additional shipping charges.

5. Review Shipping Charges

Shipping charges are shown during checkout before payment is completed. The final shipping cost displayed at checkout will apply to your order.

International orders: A flat international shipping rate of USD 90.00 applies, unless free shipping is automatically applied to eligible orders above USD 500.00.
Domestic orders within Indonesia: Free standard shipping is available for eligible domestic orders.

Estimated delivery times, handling time, customs responsibilities, tracking information, and delivery limitations are explained in our Shipping Policy.

6. Choose Payment Method

We accept secure payments through trusted third-party payment providers. Available payment methods are shown at checkout before the order is completed.

Payment methods currently available on nuryadifitness.com include:

Credit and Debit Cards: Visa, Mastercard, American Express, and Discover
PayPal: PayPal balance, linked cards, linked bank accounts, or other PayPal-supported payment options

Payment method availability may depend on the customer’s location, PayPal account status, card issuer, payment provider, device, and checkout eligibility.

For payment security, Nuryadi Fitness does not request customers to send full card details by email, phone, WhatsApp, or contact form.

For more details, please review our Payment Methods page.

7. Review and Place Your Order

Before submitting your order, please carefully review all checkout details, including:

Selected products and quantities
Billing information
Shipping address
Shipping charges
Applicable taxes or additional charges where shown
Final order total
Selected payment method

If all information is correct, complete payment through the checkout page to place your order.

Order Confirmation

After successful payment, you will receive an order confirmation email at the email address provided during checkout.

The order confirmation may include:

Order number
Purchased products
Billing and shipping information
Order total
Payment confirmation status

If you do not receive an order confirmation email within a reasonable time after placing your order, please check your spam or junk folder. If you still cannot find it, contact us at [email protected].

Order Review and Verification

Some orders may require payment verification, stock confirmation, address review, fraud-prevention checks, or shipping eligibility review before shipment.

If additional information is required to process your order, our support team may contact you using the email address or phone number provided during checkout.

Nuryadi Fitness reserves the right to cancel or hold an order if payment cannot be verified, product availability changes, shipping information is incomplete, fraud risk is detected, or the order cannot be fulfilled.

Order Processing and Shipping

Orders are processed on business days, Monday through Friday, excluding public holidays.

Order cut-off time: 11:00 AM (GMT+7 / Western Indonesia Time)
Handling time: 1 to 2 business days

Once your order has been processed and shipped, you will receive a shipping confirmation email with tracking information when tracking is available.

For complete shipping details, please review our Shipping Policy.

Tracking Information

After your order has shipped, tracking information will be sent by email when available. Tracking updates can usually be viewed through the courier’s official website.

Tracking updates may take time to appear after the carrier receives the shipment, especially for international orders or large fitness equipment shipments.

Returns, Refunds, and Cancellations

Eligible return requests may be submitted according to our Return and Refund Policy.

Customers should review the return window, product condition requirements, return shipping responsibility, restocking fee, refund timeline, and cancellation conditions before placing an order.

Orders may be cancelled within 24 hours of placement, provided the order has not yet been shipped, processed for dispatch, specially prepared, or ordered from a supplier for fulfillment.

Warranty Information

Warranty coverage may vary depending on the product, brand, model, supplier, manufacturer policy, intended use, and customer location.

If warranty coverage is important to your purchase decision, please review the product page and our Warranty Information page before placing your order.

Important Notes Before Ordering

Product availability may change before an order is processed.
Prices are displayed in USD unless otherwise stated.
Shipping charges are shown during checkout before payment is completed.
International customers may be responsible for customs duties, import taxes, brokerage fees, or destination-country charges.
Delivery times are estimates and may vary due to courier operations, customs clearance, remote-area access, weather, public holidays, or other factors outside our control.
Large fitness equipment may require special handling, freight service, or additional delivery coordination.
Orders with incorrect or incomplete shipping information may be delayed, returned, or require additional charges for reshipment.

Need Help Before Ordering?

If you have questions about product details, availability, shipping, payment, warranty, returns, or order status, please contact us before placing your order.

Business Name: Nuryadi Fitness
Email: [email protected]
Phone / WhatsApp: +62-831-8832-7643

Business Address

Jl. Jawa No.8, Gg. Buntu, Kec. Medan Timur,
Kota Medan, Sumatera Utara 20231,
Indonesia

Related Store Policies

Please review our related store policies before placing an order:

Policy Updates

Nuryadi Fitness may update this How to Order page from time to time to reflect changes in our checkout process, payment options, shipping procedures, product availability, or business operations. Any updates will be posted on this page with the latest effective date.

Effective Date: April 1, 2026