Privacy Policy

At Nuryadi Fitness, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit, use, or make a purchase from nuryadifitness.com.

By using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use our website or submit your personal information through it.

Who We Are

This website is operated by Nuryadi Fitness, an online retail business serving customers in Indonesia and international markets, with a primary focus on the United States, United Kingdom, Canada, Australia, and Germany.

Business Contact Information

Email: [email protected]
Phone: +62-831-8832-7643

Business Address

Jl. Jawa No.8, Gg. Buntu, Kec. Medan Timur,
Kota Medan, Sumatera Utara 20231,
Indonesia

Information We Collect

We may collect both personal information and non-personal or technical information when you interact with our website, place an order, contact us, or use our services.

Personal Information

We may collect personal information that you voluntarily provide to us, including:

Full name
Email address
Phone number
Billing address
Shipping address
Order history and transaction details
Account login details, if you register an account
Any information you provide when contacting customer support

Payment card or payment account details are processed by third-party payment providers during checkout, where applicable. Nuryadi Fitness does not store full credit card numbers on its own servers.

Technical and Usage Information

We may automatically collect certain technical and usage-related information, such as:

IP address
Browser type and version
Device type
Operating system
Pages visited and time spent on the website
Referral source and website interaction data
Cookie identifiers and similar tracking technologies

How We Use Your Information

We use your information only for legitimate business purposes, including:

Processing and fulfilling orders
Providing customer support and responding to inquiries
Managing your account and purchase history
Sending order confirmations, shipping updates, and service-related communications
Improving website functionality, performance, and user experience
Detecting, investigating, and preventing fraud, abuse, or unauthorized access
Complying with legal, tax, accounting, and regulatory obligations
Measuring website traffic, sales activity, and marketing performance

We do not sell or rent your personal information to third parties for their own independent marketing purposes.

Legal Bases for Processing

Depending on your location and applicable law, we may process your information based on one or more of the following:

Your consent
The need to perform a contract or fulfill your order
Compliance with legal obligations
Our legitimate business interests, such as fraud prevention, website security, analytics, and service improvement

Google Services and Similar Technologies

We may use Google services and related tools to operate, measure, and improve our website and advertising activities. These services may include Google Analytics, Google Tag Manager, Google Ads, and Google Merchant Center.

These services may collect or receive technical information, usage information, cookie data, and advertising or conversion-related signals in accordance with their own technologies and policies.

How We Share Information

We may share your information with trusted third parties only when reasonably necessary to operate our business, fulfill orders, or comply with legal obligations. These third parties may include:

Payment processors, such as Stripe or PayPal, where enabled at checkout
Shipping and logistics providers, such as DHL, FedEx, UPS, and regional couriers
Website hosting, security, analytics, and technical service providers
Professional advisers, insurers, auditors, or legal and accounting providers
Government authorities or regulators where disclosure is required by law

We may also disclose information if necessary to protect our rights, prevent fraud, enforce our policies, or respond to legal requests.

International Data Transfers

Because we serve customers internationally and may use third-party service providers in different countries, your information may be stored or processed outside your country of residence. By using our website, you acknowledge that your information may be transferred to and processed in other jurisdictions, subject to applicable legal protections.

Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order fulfillment, customer support, recordkeeping, fraud prevention, and compliance with legal, tax, accounting, or regulatory obligations.

When personal information is no longer required, we may delete, anonymize, or securely store it as permitted or required by applicable law.

Data Security

We use reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, disclosure, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location and applicable law, you may have rights relating to your personal information, which may include the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal exceptions
Object to or restrict certain processing activities
Withdraw consent where processing is based on consent
Request a copy of certain personal information in a portable format, where applicable

To submit a privacy-related request, please contact us at [email protected]. We may need to verify your identity before processing your request.

We will review and respond to privacy-related requests within a reasonable timeframe, subject to identity verification and applicable legal requirements.

Marketing Communications

If you choose to receive promotional communications from us, we may use your contact information to send updates about products, promotions, or business news. You may opt out of marketing emails at any time by using the unsubscribe link included in the email or by contacting us directly.

Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children under the age required by applicable law to provide valid consent. If you believe a child has provided personal information to us, please contact us so we can review and take appropriate action.

Cookie Policy

We use cookies and similar technologies to help our website function properly, improve performance, analyze traffic, enhance security, and support checkout and marketing-related features.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help websites remember your actions, preferences, and session information over time.

How We Use Cookies

We may use both first-party cookies and third-party cookies for purposes such as:

Maintaining secure user sessions
Supporting shopping cart and checkout functionality
Remembering website preferences
Measuring traffic and visitor behavior
Analyzing website performance and conversions
Supporting advertising and remarketing activities, where applicable

Types of Cookies We May Use

Necessary Cookies: Required for essential website features such as security, login, cart, and checkout.
Functional Cookies: Help remember choices and improve website usability.
Analytics Cookies: Help us understand how visitors use our website and measure site performance.
Advertising Cookies: May be used to measure ad performance or support relevant advertising through trusted platforms, where applicable.

Managing Cookie Preferences

You may be able to manage your cookie preferences through:

Our cookie consent banner, where available
Your browser settings, which may allow you to delete or block cookies
Third-party privacy or advertising controls provided by relevant service providers

Please note that disabling certain cookies may affect website functionality, including login, cart, checkout, and preference-related features.

Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review their privacy policies before providing personal information to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, technologies, legal requirements, or website operations. Any changes will be posted on this page together with the latest effective date.

Effective Date

Effective Date: April 1, 2026